29 Jan '16, 9am

Green News: Nest Glitch Leaves Some Homeowners Cold

Green News: Nest Glitch Leaves Some Homeowners Cold

The Nest Learning Thermostat lets homeowners control temperatures remotely via an internet connection, the same feature making automatic software updates possible. But an update in December came with a bug that caused some thermostats to malfunction two weeks later, in some cases turning off the heat in the middle of the night. The New York Times was the first to report the glitch earlier this month, noting that an unknown number of the $249 thermostats went on the fritz. A malfunctioning thermostat could pose serious problems for people who had installed one in a second home where pipes could freeze and burst, The Times noted, or to older or ill people without much tolerance for cold temperatures. The problem stemmed from a software update that the company pushed out in December. It contained a flaw that didn't start appearing for another two weeks. The company didn't say...

Full article: http://www.greenbuildingadvisor.com/blogs/dept/green-buil...

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