26 Sep '12, 9pm

[Article] For HVAC Contractors, Home Performance Delivers a Year-Round Blast: Last December’s weather was no mor...

[Article] For HVAC Contractors, Home Performance Delivers a Year-Round Blast: Last December’s weather was no mor...

At Comfort First, Brad Mann says his staff also like the problem-solving nature of home performance. His customers do, too. He speculates that his company’s lead-to-sales conversions are high “because my people are so much more knowledgeable” than most traditional HVAC contractors. “One thing we hear a lot is ‘We went with you because you were the only ones to point out that the HVAC ductwork was inadequate,’” or some other issue not directly related to the reason for the call. “When we’re in somebody’s house, we look at a multitude of things” that could be causing comfort problems.

Full article: http://www.homeenergy.org/show/article/nav/coolingandair/...

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